- Grand Imports
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Classic Reviews
SIbyl said: Just love Ian and Misty. They will take good care of you. They are honest and will tell you exactly what you need and what you don't need. They are always professional, nice, helpful and reasonably priced. They have taken care of all my car needs since the 90's. August 27th, 2014
Drew said: Been coming to Grand Imports and earlier Somervilles since 2000. Every time getting great service, fixed right the first time, for a great price. Even fixing others poor work. April 7th, 2014
Rasco said: After much searching, I finally found a great place to take my car! They are always nice, helpful, reasonable and repair it right the first time. March 6th, 2014
Karl Schuetze said: Ian worked on the first Honda that I bought back in 1994 and I have been a customer ever since. I continue to buy Hondas, in large part, because the crew at Grand Imports is great to work with and I completely trust them to service my vehicles properly. I highly recommend them! September 21st, 2013
Fawn McArthur said: Never get Honda work done anywhere else! You will love working with Ian and Misty. September 16th, 2013
Rene Garcia said: I have had 4 Honda Accords serviced, I highly recommend them. Great rates and service July 15th, 2013
Cheryl Farmer said: I'm about to spend a pretty penny at Grand Imports for a 30K service, a timing belt replacement, and a front motor mount replacement on my 2003 Civic. You might expect that I wouldn't be in the mood to write a glowing review on a day like today, but... Ian and Misty run the most honest, service-oriented car service company in town. You can drop your car off, get a ride to work (and back!) and have confidence that the work done on your car is going to be necessary and of high quality. They won't ever try to sell you service that you don't need. (As an example, I was once in the office when a customer came in saying that he needed to have X replaced on his car - another car service company had told him so - and heard Ian tell him that his make/model didn't have X but that he'd be happy to have his guys take a look to determine what the problem might really be.) If you want honest, dependable service this is the place to take your Honda (or Acura or Toyota).June 12th, 2013
angela benton said: The most honest car people in town! They did a great job on my honda! I will take my car there regularly now! September 11th, 2012
Bob Wurdack said: Ian, Misty and team are simply the best! Honest, dependable and fun! May 21st, 2012
Del Callman said: After the passenger window on our Honda Element refused to roll up we were in a panic. So desperate in fact that we were considering the service department of a dealership. YUK...... After reading the stellar reviews of Grand Imports we gave Misty a call and explained our situation. What? A courteous person on the other end of the phone? What? You can get the part right away? What? A price quote over the phone? Come on.........! Seriously.... In today's America? With cautious optimism I drove the 48 miles one way to see if could be true. The rest is history. Not only was it true but Misty and crew exceeded all expectations. Price was dead on. No up sells and a comfy waiting room with WI-FI. There's hope for America yet even if it's servicing Japanese cars. Thanks guys!! September 13th, 2011
David Ellis said: My family runs many, many Hondas (we bought our first one in 1976) and have been very satisfied with Grand Imports. My Mother-in-Law had some work done by another mechanic in Georgetown on her CRV and Grand Imports fixed his work in a hurry (so she could continue her vacation). They treated her with great care and provided documentation to seek a refund for the poor work at the other shop. My father brings his Honda Pilot down from Abilene and requests that the maintenance services on it are done at Grand Imports. He wants you to open an Abilene shop! Our Ellis (Austin) family Hondas have 180,000+ miles and 145,000+ miles. Grand has always helped me keep them running and assisted in prioritizing the work on them to keep the costs manageable. With two kids in college it has been very helpful. My daughter would love it if you would work on Mazda's too (she's the rebel!). Thank you, August 25th, 2011
Caesar said: Ian has been THE Honda-Acura man for my family. For me, at least 15 years, even before they were in Round Rock. Always professional. Misty knows her stuff and her team always know the answer(else they'll investigate as needed) My ad. ;--) I'm looking for my next used Honda, anybody know of one? less than or around 50K miles . ;------)) July 31st, 2011
Emily A. said: I bring my 1995 Honda Accord to Grand Imports anytime that it needs service. The quality of service here is awesome, the employees are super nice and the prices are reasonable. I have never felt "ripped off" and have yet to have a complaint. I reccommend Grand Imports to anyone looking for an honest mechanic! July 15th, 2011
Kelley Orange said: I had a 90k service and clutch install on my Acura nsx. I was very nervous about having the service done by ANYBODY!! I saw the building and the website and decided to give them a shot. One of the nicest shops if ever done business with. Honesty, fair prices and a taking great car with your vehicle is what grand imports is all about. I was very pleased with Scott Caffey and everyone at grand imports. THANK YOU!!! April 29th, 2011
Dawn Gillespie said: I have taken my car to Grand Imports twice after my boss and his wife recommended them. Misty is so polite when talking to her on the phone and in person, she is AWESOME! And the service I have recieved there has been exceptional, too. I will keep taking my Honda to them and suggest you do the same! I have absoulutely no complaints!! You are AWESOME Grand Imports!! November 9th, 2010
Edward J. Quinlivan said: Recently stopped by to have condition of drive & timing belt checked. Must say that they were checked in a matter of minutes at no charge by an expert car technician. He told me that there was useful milage left remaining on these parts & they would not need to be replaced immediately as I was told by a Honda dealer. This repair shop is honest & trustworthy. I will certainly continue to use them as my Honda service provider & highly recommend there facility to all of my friends & colleagues that own the car brands that they service. October 23rd, 2010
Edward J. Quinlivan said: Just recently had tranmission fluid & engine coolant changed per Honda's recommended service scheudle. The work was performed quickly, with minimum waiting time & at a very reasonable service price. I am very satisfied & plan to have my Honda vechicles serviced by Grand Imports in the future. October 18th, 2010
Tyler Pelham said: I first brought my 1999 Honda Accord to Grand Imports a little over a year ago and have since referred friends and family to them. Misty is a delight to work with and I trust that the G.I. team is working hard for their customers. Thank you Grand Imports, your service is great! September 7th, 2010
Greg and Donna Bures said: a You guys are awesome! I always receive excellent service at a fair price. Keep up the great work. We will continue to bring both our Accord and Odyssey to you for maintenance. Thank you Greg June 9th, 2010
