- Grand Imports
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Ya'll are excellent at customer service; friendly, informative; and I felt right at home! |
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By far the BEST mechanics in the city! Informative, honest and fast! I have been coming to Grand Imports over the past three years to work on my honda crv and Toyota and before my 99 crv and 03 accord. Loaner car available for you to use free of charge and quick turnaround time make this shop great! |
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Excellent service, trustworthy, can get you in pretty quickly, does great work. I trust them for both my hondas |
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excellent service, they tell you everything that may need updating or replacement and work with you to set priorities as to which one are NOW and which can wait. Ralph and all the techs are very knowledgeable and help you with getting work done. Honest and they don't nickel and dime you with fluff. I've been a long time customer through two acuras & three hondas. |
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I can?t think of anything I would change about Grand Imports, Except for IH35 And that?s not your fault? No one that I know of can help this horrible nightmare Not even those who are paid to do so I drive from out of town to have my care serviced and probably will never trust my car to anyone else Thanks guys |
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I have been taking my cars to Ian Somerville since his location on RR 620. His crew has always given me the best service!!! |
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The alternator died on my son's 2008 Tacoma. I had it towed to Ian and they diagnosed and fixed the issue and also gave my feedback on other items that would need addressing in the near future. They have been my 'personal' mechanic for our family vehicles. |
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Without a doubt the best shop for Honda repairs and service. They explain everything and work with you to give you options whenever possible. I trust them with mine, my wife?s and daughter?s cars for years. |
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I needed to do an oil change which includes a tire rotation. Ian asked me if I performed the rotation elsewhere which is free at Costco. He could have easily done the rotation and charged me but did not. Also, he gave me an update on brake wear and the status of an expensive repair that will eventually need to be done. He is thorough and honest. |
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Timely and courteous. |
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I take my 2006 Acura TSX in for maintenance and repairs. Friendly, honest repair shop. I spoke with Ian who provides me with all my options when I need something done. Makes making an informed decision about my repairs much easier. The work is warrantied. So I can bring my car back if I need to. No additional charge. But I've had no issues with their repairs. |