- Grand Imports
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I've been a customer for over 20 years and I highly recommend Ian and his team. They are easy to talk to and honest! Their vast knowledge and great problem solving skills always ensures we are in and out quickly. Their prices are competitive and I love their location. You won't be disappointed changing your business to them! |
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This is the best repair shop in the Round Rock area. Friendly and they take care of my cars like they were their own. |
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Great place to go for service Will continue to go for all service on my Acura Have used them for my Avalon and two Acura?s and Completely satisfied |
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I usually don't take time to write reviews but can't pass this one up... I have been going to see Ian & Misty & crew since about the year 2000 when I got my first Honda Odyssey. I could write a 5 page review about why I love these guys so much but will try to hit the highlights. Their business is built on the principle that Ian was tired of seeing customers get screwed overpaying for repair at the dealership and for over 20 years, I have seen him stick to his mission to make this right. They are straight forward, honest, precise in their work and just over the top wonderful. Every time I've ever shopped around for quotes, they are always the most reasonable. The last time my husband was there, he witnessed Misty preparing an apple for a hungry customer waiting on her car! That's just one example of many.... I have driven nothing but Hondas since that first Odyssey and one of the main reasons is that I want Ian & crew to keep working on my vehicles! In fact, the last Odyssey I bought (in 2019) was a 2006 - bought from a Grand Import customer, who had been taking it there for repair since day 1, so I knew it was in good shape. Two years later, 220K miles on it and it runs perfectly. HIGHLY RECOMMEND these amazing people. |
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I have been going to Grand Imports since the late 90s servicing my Honda and Acura. They have been great to work with provide explanations on what service is truly needed or not. |
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Misty, Ian, and the entire team of mechanics are a pleasure to work with! I appreciate that they take the time to explain what is -- or what isn't -- going on with your car. They tell you what needs repair now, and what can wait (for just a little while, of course). This lets me budget both my money & my time. The team is honest and straightforward. Fair prices, solid advice, great team! |
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Very good and reliable service. |
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very competent and professionally done. |
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Good service and communication. |
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I will always take my cars to Grand Imports so long as it?s in business because Ian runs a great shop focused on quality, value, and satisfaction of customers. I know with him I am never doing unnecessary fixes! I was super excited to know I can even get my Mazda serviced there too! In fact I bought a Honda so that I have a trusted mechanic to keep my car running safely because I drive a lot of miles! I highly recommend this business! Trustworthy, Quality and Satisfaction of customers - you can?t ask for anything more! |
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Misty was so awesome! She was so knowledgeable, kind and professional. She was honest and quick to fix my car. I was recommended by a friend and will now be recommending my friends! |
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Misty, Ian and the rest of the Grand Imports crew are the best. They are the only ones i trust to service our vehicles because i know they will do it correctly, go above and beyond, be honest about the pricing and ensure that everything is running smoothly. |
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Great Service every time. I have been bring my cars here for 20 years. Ian, Misty and the whole crew are great! |
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I have had my autos worked on by Grand Imports for over 20 years. Their service is awesome! The staff is very grand! Thank you all! |
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Another happy long time customer here. |